Terms

Please read the following terms, conditions and policies carefully. Your use of www.drinkwel.com, all subdomains, all subdirectories and any other websites owned by drinkwel, LLC (collectively the “Website”) confirms your unconditional acceptance of the following terms, conditions and policies. By using the Website and of any of our products, you acknowledge that you understand that drinkwel is not intended to diagnose, mitigate, treat, cure, or prevent any disease, and that our products do not prevent intoxication, alcohol poisoning, alcohol abuse, or utter stupidity. Please drink responsibly. Never drink and drive! Do not consume alcohol if you are not of the legal age to do so, while pregnant or nursing. The statements on the www.drinkwel.com website have not been evaluated by the Food and Drug Administration. As with all supplements, consult a physician before taking drinkwel or if you believe you may have a dependency on alcohol. We support responsible drinking and DO NOT support underage drinking, excessive drinking, binge drinking or any unsafe drinking whatsoever. We truly want you to be healthier and smarter!


TERMS OF USE

1. Weights, measures and similar descriptions are approximate and are provided for convenience only. Your use of the Website is at your risk. The information, materials and services provided on or through the Website are provided “as is” without any warranties of any kind including warranties of merchantability, fitness for a particular purpose, or non-infringement of intellectual property. The inclusion of any products or services on the Website at a particular time does not imply or warrant that these products or services will always be available. All content on the Website is subject to change at any time without notice.

2. The Website is controlled and offered by drinkwel, LLC from its facilities in the United States of America. drinkwel, LLC makes no representations that the Website is appropriate or available for use in other locations. Those who access or use the Website from other jurisdictions do so at their own volition and are responsible for compliance with local law.

3. When an order is placed, it will be shipped to an address designated by the purchaser as long as that shipping address is compliant with the shipping restrictions contained on the Website. All purchases from the Website are made pursuant to a shipment contract. As a result, risk of loss and title for items purchased from the Website pass to the purchaser upon delivery of the items to the carrier. The purchaser is responsible for filing any claims with carriers for damaged and/or lost shipments.

4. We try, to the best of our ability, to ensure that the information on the Website is complete, accurate and current. However, despite our efforts, the information on the Website may be incomplete, inaccurate or out of date. We make no claims regarding the completeness or accuracy of any information on the Website.

5. Content on the Website is provided to you “as is” for your information and personal use only and may not be used, copied, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed or otherwise exploited for any purpose whatsoever without the prior written consent of drinkwel, LLC or as expressly provided herein. drinkwel, LLC reserves all rights not expressly granted in and to the Website and the content contained therein.

You agree to not engage in the use, copying, or distribution of any of the content other than expressly permitted herein, including any use, copying, or distribution of User Submissions (as defined below) of third parties obtained through the Website for any commercial purposes. If you download or print a copy of the content for personal use, you must retain all copyright and other proprietary notices contained thereon. You agree not to circumvent, disable or otherwise interfere with security related features of the Website or features that prevent or restrict use or copying of any content or enforce limitations on use of the Website or the content therein.

6. Creating or maintaining any link from another website to any page on the Website without our prior written permission is prohibited. Running or displaying the Website or any information or material displayed on the Website without our prior written permission is prohibited. You may not, through means such as "framing" or "scraping," incorporate content from the Website in any other website or other form of communications. Any permitted links to the Website must comply with all applicable laws, rules and regulations.

7. The Website may contain links to websites that are not owned, operated or controlled by drinkwel, LLC. We are not responsible for any content, materials or other information located on or accessible from any other website. We do not endorse, guarantee or make any claims or warranties regarding any other websites, or any content, materials or other information located or accessible from any other websites, or the results that you may obtain from using any other websites. If you decide to access any other websites linked to or from the Website, you do so entirely at your own risk. By using the Website, you specifically release drinkwel, LLC from any and all liability arising from your use of any third-party website.

8. Any communication you transmit or post to the Website in any manner are and will be considered non-confidential and non-proprietary. We may use any or all of the aforementioned communications for any purpose whatsoever. We retain the right to remove any or all user communications that include any material we deem inappropriate or unacceptable.

9. The interactive nature of postings on the Website makes it impossible for us to assume responsibility for any of the materials posted by users. The ideas, suggestions, opinions, comments, and observations made by the Website users, and any text, data, photographs, video, music, sound, chat, messages, files or other material provided to us by users (all of which are referred to as "User Submissions") are not endorsed by drinkwel, LLC, and we make no guarantee regarding the reliability, accuracy, or quality of any User Submission that is posted on the Website. You acknowledge that you will evaluate and bear any risks related to your use of any User Submission, including any reliance on the accuracy, completeness, or usefulness of such User Submission. All User Submissions posted to the Website are the sole responsibility of the person who originally posted the User Submission, and your sole recourse for any damage you may suffer as a result of User Submissions shall be to such individual.

You shall be solely responsible for your own User Submission and the consequences of posting or publishing them. You retain all of your ownership rights in your User Submissions. However, by submitting the User Submissions to the Website, you hereby grant drinkwel, LLC a worldwide, non-exclusive, royalty-free, sublicenseable, and transferable right and license to use, reproduce, distribute, prepare derivative works of, display, and perform the User Submissions in connection with the Website and drinkwel, LLC’s (and its successor’s) business, including without limitation for promoting and redistributing part or all of the Website (and derivative works thereof) in any media now known or hereafter developed. The foregoing license granted by you terminates once you remove or delete a User Submission from the Website.

If you choose to post User Submissions on the Website, we require that you adhere to generally accepted rules of etiquette and standards of behavior, and that your use of the Website reflects your respect for the legal rights of users connected with drinkwel, LLC. You understand that drinkwel, LLC does not guarantee any confidentiality with respect to any User Submission.

drinkwel, LLC expressly disclaims any and all liability in connection with User Submissions. drinkwel, LLC reserves the right to remove content and User Submissions in its sole discretion and without prior notice.

10. The following rules of conduct apply to your use of the Website and to any and all materials you post on the Website, including text, data, graphics, audio or video content, music, sound, chat, messages, files or other material (collectively User Submissions) whether the User Submission is included in blogs, discussion groups, emails, profiles, comments, or any other portion or feature of the Website.

You may not, in connection with the Website:
Upload, post, email or otherwise transmit any User Submission that is libelous or defamatory, pornographic, sexually explicit, unlawful or plagiarized;
infringes or violates any patent, copyright, trademark, trade secret or other property right;
breaches a duty of confidentiality by which you are bound due to a contractual or fiduciary relationship (such as inside information, or proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements);
a reasonable person would consider harassing, abusive, threatening, harmful, vulgar, profane, obscene, excessively violent, racially, ethnically or otherwise objectionable or offensive in any way;
constitutes a breach of any person’s privacy or publicity rights, a misrepresentation of facts, or hate speech;
violates or encourages others to violate any applicable law, statute, ordinance or regulation;
promotes software or services that deliver unsolicited e-mail; or
contains viruses, Trojan horses, worms, time bombs, cancelbots or other similar harmful programming routines.
You may not, except with drinkwel, LLC’s express advance authorization or in a specially designated area, use the Website to:
Upload, post, email or otherwise transmit any User Submission that provides any telephone numbers, street addresses, last names, URLs or email address; or
engage in commercial activities within the Website;
harm minors in any way;
solicit personal information from anyone under 18;
provide false or deceptive information;
use Website content to engage in commercial activities;
delete, add or otherwise change other people’s entries or other content when you have not been granted the privileges to do so; or
allow usage by others in such a way as to violate drinkwel, LLC’s Terms of Use.
11. You or we may suspend or terminate your account or your use of the Website at any time, for any reason or for no reason. You are personally liable for any orders placed or charges incurred through your account prior to termination. We reserve the right to change, suspend or discontinue all or any aspect of the Website at any time without notice.

12. You agree to defend, indemnify and hold harmless drinkwel, LLC, and any parent, subsidiary, affiliate, director, officer, employee, licensor, distributor, supplier, agent, reseller, owner, or operator of drinkwel, LLC, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees) arising from: (i) your use of and access to the Website; (ii) your violation of any term of these Terms of Use; (iii) your violation of any third party right, including without limitation any copyright, property, or privacy right; or (iv) any claim that one of your User Submissions caused damage to a third party. This defense and indemnification obligation will survive these Terms of Use and your use of the Website

13.
INFORMATION CONTAINED AT THE WEBSITE IS PROVIDED FOR INFORMATIONAL PURPOSES ONLY AND IS NOT MEANT TO SUBSTITUTE THE ADVICE BY YOUR DOCTOR OR OTHER HEALTHCARE PROFESSIONAL. DO NOT USE THE INFORMATION AVAILABLE ON OR THROUGH THE WEBSITE FOR DIAGNOSING OR TREATING A HEALTH PROBLEM OR DISEASE, OR PRESCRIBING ANY MEDICATION. OUR PRODUCTS SHOULD NOT BE CONSIDERED EQUIVALENT TO OR A SUBSTITUTE FOR AN FDA-APPROVED DRUG OR PROFESSIONAL MEDICAL TREATMENT. STATEMENTS ABOUT CLINICAL RESEARCH INVOLVING AN INGREDIENT IN OUR PRODUCTS FOR THE TREATMENT OF A DISEASE SHOULD BE CONSIDERED ONLY AS BACKGROUND INFORMATION ABOUT THAT INGREDIENT. THESE STATEMENTS DO NOT REPRESENT A CLAIM ABOUT THE EFFECTS OR PURPOSES OF OUR PRODUCTS ITSELF AND DO NOT INDICATE THAT OUR PRODUCTS ARE INTENDED TO TREAT ANY DISEASE OR IS A SUBSTITUTE FOR ANY DRUG. STATEMENTS THAT AN INGREDIENT FOUND IN OUR PRODUCTS HAS BEEN PROVEN IN CLINICAL TRIALS TO EFFECTIVELY TREAT A DISEASE DO NOT REPRESENT ANY CLAIM REGARDING THE EFFECTS OF OUR PRODUCTS AND DO NOT SIGNIFY THAT OUR PRODUCTS THEMSELVES HAS BEEN PROVEN TO, OR SHOULD BE EXPECTED TO, EFFECTIVELY TREAT THAT DISEASE. INFORMATION AND STATEMENTS REGARDING OUR PRODUCTS HAVE NOT BEEN EVALUATED BY THE FOOD AND DRUG ADMINISTRATION AND ARE NOT INTENDED TO DIAGNOSE, TREAT, CURE OR PREVENT ANY DISEASE. CAREFULLY READ ALL PRODUCT PACKAGING PRIOR TO USE.

14. YOU AGREE THAT YOUR USE OF THE WEBSITE SHALL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, DRINKWEL, LLC, AND ANY PARENT, SUBSIDIARY, AFFILIATE, DIRECTOR, OFFICER, EMPLOYEE, LICENSOR, DISTRIBUTOR, SUPPLIER, AGENT, RESELLER, OWNER, OR OPERATOR OF DRINKWEL, LLC, DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE WEBSITE AND YOUR USE THEREOF. DRINKWEL, LLC MAKES NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE WEBSITE’S CONTENT OR THE CONTENT OF ANY SITES LINKED TO THIS SITE AND ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY (I) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT, (II) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE WEBSITE, (III) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION STORED THEREIN, (IV) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE WEBSITE, (IV) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH OUR WEBSITE BY ANY THIRD PARTY, AND/OR (V) ANY ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, EMAILED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE WEBSITE. DRINKWEL, LLC DOES NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY HYPERLINKED WEBSITE OR OTHER PROMOTION, AND DRINKWEL, LLC WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM DRINKWEL, LLC OR THE WEBSITE OR THROUGH OR FROM THE SERVICE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THE TERMS OF USE. AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE

15. IN NO EVENT SHALL DRINKWEL, LLC, OR ANY PARENT, SUBSIDIARY, AFFILIATE, DIRECTOR, OFFICER, EMPLOYEE, LICENSOR, DISTRIBUTOR, SUPPLIER, AGENT, RESELLER, OWNER, OR OPERATOR OF DRINKWEL, LLC, BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES WHATSOEVER RESULTING FROM ANY (I) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT, (II) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF OUR WEBSITE, (III) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION STORED THEREIN, (IV) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM OUR WEBSITE, (IV) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE, WHICH MAY BE TRANSMITTED TO OR THROUGH OUR WEBSITE BY ANY THIRD PARTY, AND/OR (V) ANY ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF YOUR USE OF ANY CONTENT POSTED, EMAILED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE WEBSITE, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT THE COMPANY IS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE FOREGOING LIMITATION OF LIABILITY SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW IN THE APPLICABLE JURISDICTION.

YOU SPECIFICALLY ACKNOWLEDGE THAT DRINKWEL, LLC SHALL NOT BE LIABLE FOR USER SUBMISSIONS OR FOR ANY DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF ANY THIRD PARTY AND THAT THE RISK OF HARM OR DAMAGE FROM THE FOREGOING RESTS ENTIRELY WITH YOU.

16. These Terms of Use may be revised at any time and also by updating this posting.


PRIVACY POLICY

1. By using the Website the user agrees, without limitation or qualification, to be bound by this privacy policy. If you are under 18, we ask that you not send us any personal information. Also, do not send us information unless you consent to the application of U.S. law and to the use and disclosure of your information consistent with this privacy policy. In general, you can visit the Website without disclosing any personal information. However, we collect average time spent on the Website and other related information in our effort to improve the Website

2. The information we collect is used only by us and by the affiliates and outside firms associated directly with drinkwel products to contact consumers for marketing purposes associated with drinkwel products. In the event that drinkwel, LLC, assets are sold, transferred or used as security, your personal information may be transferred to third parties. If we are requested by law enforcement officials or judicial authorities to provide personal information on users of our site, we may, without your consent, provide such information. We will also provide your personal information in response to a search warrant or other legally valid inquiry or order, or to an investigative body in the case of a breach of an agreement or contravention of law, or in litigation involving us.

3. Keep in mind that any personal information, or comments that you voluntarily disclose on the Website becomes publicly available. Your account name is displayed to other users when you send and/or post messages through the Website. Please note that any comment or other content you post or send to the Website becomes published content and is not considered personally identifiable information subject to this Privacy Policy. Your messages and other information you make available in public areas of the Website will be seen by people and organizations not related to or controlled by drinkwel, LLC, and may be used by others to contact you. If you use a blog on the Website, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these blogs, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these blogs

4. If you supply us with your postal/email address, you may receive periodic mailings from us with information on new products and services or upcoming events, parties and festivals. You may also receive mailings from other affiliates associated directly with drinkwel products. We never sell personal information to 3rd parties.

5. If you do not want to receive contact from us or our affiliates in the future, please let us know by sending us an email. Please provide us with your exact name, email and/or postal address and telephone number. We will be sure your name is removed from our contact list.


6. Cookies and Pixels

GOOGLE ANALYTICS
This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses cookies to analyze your use of the website. The information generated by the cookie about your use of this website (including your IP address) is transmitted to and stored on a Google server in the United States of America. Google uses this information to assess your use of the website, providing reports on website activity for website operators and other website activity and internet related services. Google may transfer this information to third parties, if required by law or if third parties process the information on behalf of Google. Google will not associate your IP address with any other data held by Google.

View an overview of privacy at Google at https://support.google.com/analytics/answer/6004245.
To opt out of being tracked by Google Analytics visit https://tools.google.com/dlpage/gaoptout.


Third party services.
7. Shopify
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They
store your data on a secure server behind a firewall.
For more insight, you may also want to read Shopify’s Terms of Service
(https://www.shopify.com/legal/terms) or Privacy Statement (http
s://www.shopify.com/legal/privacy).

In general, the third-party providers used by us will only collect, use and disclose your information to the
extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
8. Mailchimp
MailChimp is a marketing automation platform and an email marketing service.To learn more about how Mailchimp collects and uses information, please visit https://mailchimp.com/legal/privacy/
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
USE OF AMAZON CONVERSION PIXEL AND AMAZON REMARKETING PIXEL
This website uses the Amazon Conversion Pixel and Amazon Remarketing Pixel services run by Amazon.com, Inc., 410 Terry Ave. North Seattle, WA, USA. For this purpose, Amazon has placed and uses Conversion and Remarketing Pixels on this website which, based on your prior consent, collect the IP address of the devices using this website, the type of browser being used and the type of device.

Amazon who is responsible for the data collection states that it only uses the full IP address for robot and fraud detection and otherwise truncates the last octet of the IP address. Amazon uses the pixels placed on your device to recognize your device, learn about what ads you see, what ads you click and other actions you take on this website and other sites and stores this information on its servers for nine months from the last action recorded for a specific user/device, so that it can provide more useful and relevant ads to you and to measure the success of advertising campaigns analyze the effectiveness of ads for statistical and market research purposes.

If you are visiting the website out of the EU/ European Economic Area (EEA), please note that your personal data may thus be transferred outside the EU/EEA to Amazon in the U.S.A., which does not provide the same level of protection of personal data as in the EU/EEA.

Amazon states that it does not provide any personal data to advertisers or third party sites, except for the IP address. However, advertisers and other third parties may assume that users who interact with or click on a personalized ad or content are part of the group that the ad or content is directed towards. Also, some third parties may provide Amazon with information about you from offline or online sources which Amazon may link to your user profile. For more information on how Amazon (and its affiliates) uses pixels and interest based ads see here. Drinkwel, on the other hand, do not collect any data through those pixels and do not receive any personal data from Amazon.

Refusal or withdrawal of consent to the pixels has no adverse consequences for your use of the website. If you provided consent to the use of those pixels when accessing this website, you can withdraw your consent at any time, without affecting the lawfulness of processing before the withdrawal, by clicking here. You can prevent recording of the data generated by the Amazon pixels by clicking on the following link and checking the setting for “Do not personalize advertising displayed by Amazon for this Internet browser”: https://www.amazon.com/adprefs. Alternatively, you can check the corresponding settings at http://www.youronlinechoices.com. By doing so, an opt-out cookie is set in your browser which prevents the future recording of your data by Amazon when visiting this website.

USE OF FACEBOOK PIXEL

This website uses the Facebook pixel, a small piece of JavaScript code, that is added to the website in order to optimize ads, report on the success of advertising campaigns across devices and target ads to the audience. The Facebook pixel sends information about your browsing session through HTTP headers to Facebook, including the IP address, information about the web browser, page location, document, referrer and web browser user agent. Pixel-specific data includes pixel ID and Facebook cookie data to connect the events to a specific Facebook ad account and to make a match to a person known by Facebook. Facebook checks whether the person has previously seen or interacted with an ad from our account or if the person matches an audience rule and prepares an analytics report, which contains anonymized or aggregated data. Facebook keeps the information collected from the pixels for 180 days and stores the data collected in its production data centers in the US and in Sweden. Facebook supports the DAA’s AdChoices to opt out of behavioral advertising and you can check the corresponding settings at http://optout.aboutads.info to opt out from the Facebook pixel. You can also learn more about why you are seeing an ad through Facebook’s AdsPreferences (available here: https://www.facebook.com/help/109378269482053/?helpref=hc_fnav).

If you feel we are not in compliance with this stated privacy policy or have concerns or questions regarding our handling of personal information, please email us. We’re here to help!


RETURN POLICY

1. Unopened bottles returned within 60 days of shipment will receive a full refund.

2. Opened bottles will not receive refunds, as opened bottles will be discarded upon return.

3. Shipping and handling charges for return orders are not refunded for returns due to customer error.

4. Undelivered orders due to our error will be re-shipped at no additional charge.

5. Undelivered orders due to customer error will be re-shipped at the customer’s expense.

Please send returns to:

drinkwel, LLC
Attn: drinkwel returns
1 League, #61685
Irvine, CA 92602

Please include your name, e-mail address, order number (if available), the first four AND last four digits of your credit card number, a copy of your paper invoice or a printed copy of your e-mail receipt, and the reason for return.

Because returns may occasionally be lost in transit, we recommend (but do not require) using a reliable delivery service (e.g. UPS Ground or FedEx Ground) that offers tracking or delivery confirmation.


GUARANTEE POLICY

1. Limit one guarantee policy related refund per purchaser over the purchaser’s lifetime.

2. The purchaser agrees to act with integrity, in kind spirit and without intent to defraud when requesting a guarantee policy related refund. If you act without integrity, it might make us cry.

3. We reserve the right to invalidate the guarantee policy at our sole discretion at any time (even retroactively), for any reason or for no reason. This is to prevent people from stealing from us. If you're honest, you're cool.

In your email to us, please include your name, e-mail address, order number (if available), the first four AND last four digits of your credit card number, a copy of your paper/digital invoice or a printed copy of your e-mail receipt, and the reason for return.

We're just trying to make sure people aren't gaming the system. You understand : )